In 2008, BBB Express was awarded the contract by NCR as Lead Logistic Provide (LLP) for Central Warehousing and Inventory Maintenance and the setting up of 10 Critical Stocking Location (CSL) and agents for coverage within East/West Malaysia Including Brunei.
NCR being an international company reputable in System Development and Automated Teller Machines (ATM) for banking industry demanded stringent requirement for which BBB Express are able to provide.
The Central Warehouse located within close proximity of the Kuala Lumpur Commercial Area is air-conditioned, monitored by CCTV, 24-hours security guard and entry to the Operations room and warehouse restricted by biometrics finger print scanning.
The state of art, Computer Inventory Systems developed by BBB Express ensures tracking of every movement from pickup to delivery to Engineer on site and this KPI is capture for monthly performance evaluation required by NCR.
BBB Express provides 7 days, 12 1/2 hours coverage for CBD and 10 hours for branches during normal working days and keyed personnel are on standby call, thus providing NCR 24/7 call-out scheme.
From warehouse management till customer satisfaction, all these services were the commitment committed by all the dedicated personnel of BBB Express to ensure customer satisfaction.